Skip to main content
Vision impaired customer being shown the latest remote with accessible features in a Spectrum Store
Company

Accessibility

Spectrum’s Accessibility Center of Excellence is an award-winning team that fosters a culture of accessibility and inclusivity for customers and employees alike. The group empowers the delivery of connectivity for all.

Accessibility

Charter Honored for Accessibility Achievements

Charter Communications has received the prestigious Helen Keller Achievement Award from the American Foundation for the Blind for breakthrough innovations in expanding inclusive media for audiences who are blind and low vision.

Read Article
Vision impaired man using mobile device for audio
Disability Support

Spectrum Launches New Disability Support Team

Charter has established a new Disability Support team at its El Paso, Texas call center. The team is staffed with specialized customer service representatives trained to handle calls from customers with disabilities from across the company's service area.

Read Article
Spectrum call center rep on the Disability Support team at her workstation

 

Quote from Rich DiGeronimo

 

— Rich DiGeronimo, President, Product and Technology

Rich DiGeronimo, President, Product and Technology, at Charter, speaking on accessibility
Accessible Products

Delivering Entertainment Access to the Vision Impaired and Deaf and Hard of Hearing

The Spectrum Access App has seen growing use among the vision impaired and Deaf and Hard of Hearing, due in part to an expanding number of available movie titles as well as the App’s many advanced features, including its audio casting capabilities and scrolling captions. 

 

Read Article
Phone with Spectrum Access logo on the screen

Learn About Our Accessibility Team